FIT Payments Reimbursement

ESE Group will cover your FIT payment whilst awaiting repair. ESE Group will financially reimburse any maintenance customer for their FIT and Export tariff from the date a fault has been reported and logged with our maintenance team, to the time it is fixed. 

(e.g If your system developed a fault on 1st June and was fixed on 28th June, we would reimburse you for your FIT from 1st June – 28th June.)

We reserve the right to request 3 years of historical data in all instances which clearly shows, by quarter, FIT and generation payments. (In this example we would require: June 2019, June 2020 and June 2021 FIT payment readings from your energy supplier in order to process the reimbursement.)

This will be calculated by using the average of the 3 previous years’ payments, showing the daily rate per KW hours. 

This will be multiplied by the number of days since the system fault was advised until the day the system issue is resolved and repaired.

The following months are exempt: November, December, January, and February, due to weather conditions. We are unable to carry out faults connected to issues on rooftops during this time where connections are compromised due to the weather.

You will receive an email from our Accounts Department acknowledging receipt and payment will be made within six weeks.